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.f3 - # - Appendix G - Trouble Shooting
.rm70
.tc
.tc G. TROUBLE SHOOTING ...................................#
APPENDIX G TROUBLE SHOOTING
Sometimes things do not happen quite the way you imagined they would.
This section covers commonly asked questions, as well as a list of
error messages and what they mean.{.╬}
{.╬}
.tc Questions ..........................................#
Questions
.RRL W ! ! ! ! ! ! ! ! R
Q I can't seem to change the line spacing even though I select a new
line height{.╬}
{.╬}
A To print using a different line spacing, say double line spacing or
perhaps 8 lines per inch instead of 6 lines per inch. This can be
done from the Margins sub menu of the Options menu (F10 O M S), from
the print menu itself, or by embedding .LH dot commands in your
text.{.╬}
{.╬}
They all alter the line spacing on the printer by the same
technique- they change the actual height of the line that the
printer uses. Different printers use different units to measure the
line height. The old standard was 1/48th inches so that 6 lines per
inch was 8 units, while 8 lines per inch was 6 units, and double
line spacing was 16 units. Modern printers use 1/60 inches, 1/72
inches, and sometimes 1/180 inches or even 1/360 inches.{.╬}
{.╬}
If you use the .LH dot command, then you must insert the correct
number of units, as well as tell Word Fugue their magnitude.{.╬}
{.╬}
For Example:{.╬}
.LH 12/72 6 (6 lines per inch in 72nd inch){.╬}
.LH 9/72 8 lines per inch{.╬}
.LH 20/60 3 lines per inch (double spacing){.╬}
{.╬}
The first number is the number of units, the second is their
magnitude.{.╬}
{.╬}
For this to work you must also have the correct sequence set up in
the PDF you are using. If you go to the print menu (^KP) and then
Edit the printer sequences, look at the one that says "Line Height".
(Chapter 16 tells you how to edit a Printer Definition File). The
sequence will include either a # character or a $ character. Word
Fugue will replace this character by the number of units in the line
height command.{.╬}
{.╬}
In the Epson LQ2500, one of the line height sequences is <ESC>An
where n is the desired height in 1/60 inch. It requires that n be a
binary number, so you would enter the sequence <ESC> A # into your
"Line Height" sequence (without the intervening spaces). The #
indicates to Word Fugue that it should replace it with a binary
number for line height.{.╬}
{.╬}
If you have a Laserjet emulation, the sequence is something like
<ESC>&l$C where $ indicates that the height is a character
representation of the number.{.╬}
{.╬}
If the sequence includes a '#', it will be replaced by the decimal
equivalent of the number following the .LH command. Thus .LH 20/60
with a sequence of <ESC>A# would send <ESC>A<Ctrl T> to the printer.
<Ctrl T> is the printable equivalent of decimal 020. If the number
is bigger than one character, the low byte comes first thus
<ESC>Amn where the number = m + 256*n. This is the format that most
printers expect.
If the sequence includes a '$' sign, it will be replaced by the
character representation of the number itself. Thus .LH 20/60 with a
sequence of <ESC>&l$C would send <ESC>&l20C to the printer.{.╬}
{.╬}
If you use either the Margins submenu or the Print menu, then Word
Fugue will send the appropriate sequence to the printer as described
above. BUT the program will have to calculate the correct decimal
value to send, and this depends upon the units. The default value is
1/48th inch unless specified otherwise. If this is not the correct
unit for your printer, then you must specify the correct value for
it in your PDF.{.╬}
{.╬}
All PDFs will have a value stored, and if you activate the Print
Menu, you will see the initial setting and units displayed:{.╬}
Initial line size Normal = 6 lines per inch (.LH 8/48){.╬}
If this is the incorrect value, then you will need to change it. The
appropriate slot is the one immediately underneath the Line Height
slot - it should be marked LH unit 1/n inch, but if you are using a
PDF from a previous version, it may be marked Reserved{.╬}
{.╬}
When you edit this slot, change the value displayed to the one you
want - for 1/60 th inch you would enter 60{.╬}
{.╬}
If you edit your PDF and make changes, do not forget to save them,
or they will be lost when you exit the program.{.╬}
{.╬}
If you do not want to change the PDF yourself, then please contact
Fugue Software. You should be prepared to furnish us with a copy of
the relevant parts of your printer manual so that we can configure a
PDF for you. {.╬}
{.╬}
{.╬}
Q Can I mix Landscape and Portrait mode in the same document?{.╬}
{.╬}
A Yes, as long as your printer is capable of both Portrait and
Landscape printing. You need to do the following things:{.╬}
{.╬}
.RRL ! W ! ! ! ! ! ! ! ! R
1. The first line of the page that is to start Landscape printing
you should insert a Page Length dot command (.PL n) with the
appropriate value of n for the landscape pages.If you do not do
this then Word Fugue will still paginate the document as for
portrait mode{.╬}
{.╬}
For Example:{.╬}
US Letter size paper is 66 lines long in portrait mode, but
only 48 lines long in Landscape mode. If you were using this
paper, you would insert .PL 48 as the first line of the page.{.╬}
{.╬}
2. Check you PDF to see whether a sequence for swapping to and from
landscape mode has been defined. If not, then you should select
one of the spare sequences, and edit them so that the ON sequence
selects Landscape mode, and the OFF sequence selects Portrait
mode.{.╬}
{.╬}
3. Insert the code for the sequence into the start of the next line.
If you are using Headers, you will need to include it as the
first character in the header line. This means that you will need
to define a separate header for the Landscape pages.{.╬}
{.╬}
At this point you should be able to print some pages in Landscape
mode{.╬}
{.╬}
4. On the first page that you want to print in portrait mode after
the landscape pages you need to reverse the procedure you used to
set up landscape mode:{.╬}
{.╬}
■ First line should change the page length back to 66 lines (or
whatever you are using) with the .PL command. {.╬}
■ Insert the same control code that you inserted to start
landscape printing. The second occurrence will turn it OFF{.╬}
{.╬}
.RRL W ! ! ! ! ! ! ! ! R
Q My line drawing characters (or European characters) appear on the
screen, but they print as italic characters.{.╬}
{.╬}
A If you have a laser printer, you should check that you have selected
the correct font for printing. Most laser printers will allow you to
print out all the available fonts. You will need to select the
appropriate font for these characters to work. If necessary, you can
insert a print control code for the correct font before the
characters you want to print, and then switch back to the original
font when you have printed these characters. If your whole document
includes European characters, you should select the correct font
before you start. You may even need to read your printer manual so
that you can set up copies of the font in italic and bold.{.╬}
{.╬}
If you have a dot matrix or similar, not only should you check that
the printer is capable of printing these characters - you may need
to change some switch settings so that they will print. Most dot
matrixes have a mechanis